Account #00012

Priya Chen

Customer for 2 years, 6 months · since Mar 12, 2024

Profile

Details

Contact and address on file.

Name

Priya Chen

Account #

00012

Company

Chen Residence

Status

Active

priya.chen@email.com

Phone

(512) 555-0148

Address

1842 Barton Springs Rd Austin, TX 78704

Profile notes

Dog in backyard — use side gate. Prefers text before arrival.

Communication

Email the customer or leave an internal note — both land on the timeline.

Internal note

Activity

Notes, emails, and Field Ops texts in one history.

Mike confirmed a failed start component — parts on the van. Dog is friendly.
Alex Morgan · 9/15/2026, 11:04:20 PM
Email
Opened
We’re on the way — AC diagnostic
Hi Priya — Mike is heading over this morning for the AC diagnostic. He’ll text when he’s 10 minutes out.
Alex Morgan → priya.chen@email.com · 9/15/2026, 8:04:20 PM
Online request: AC stopped cooling yesterday evening. Priya asked for the earliest available visit.
Booking page · 9/15/2026, 7:04:20 PM
Booked from last summer’s maintenance plan reminder.
Sam Okonkwo · 9/14/2026, 1:04:20 AM
Customer created · 3/12/2024, 3:00:00 PM